COVID-19: Three Ways to Maintain (or Grow) Your Business During the Pandemic
- Justin Gooderham

- May 5, 2020
- 3 min read

These are tough times, that’s for sure. COVID-19 is wreaking havoc on small businesses with many businesses having shuttered and some holding on but struggling to maintain their customers and revenue. However, don’t let that stop you from having a laser focus on your business – you have to think long term. There are steps you can take to not only salvage, but to actually thrive, or, set yourself up for success when the pandemic settles. Hang in there.
Many businesses have a solid foundation and this will be just a temporary slow down for them. They still have cashflow, but have seen a slowing in day to day work. If you find yourself in that situation, now just might be the right time to focus on projects that have been put on the backburner.
Below are three marketing items to focus on during the pandemic.
Your Website
Even during the COVID-19 pandemic, potential customers are still out there researching companies, making future plans, and yes, even buying services. During this time, it’s especially important that your website is professional looking, mobile friendly, and is portraying your business in the best possible way. If your website is more than a few years old, there is a good chance it is outdated from a design perspective or not mobile-friendly, both of which could be costing you customers and new business. Consumers are used to a certain modern look for websites. And, with more than 60% of Google searches being done on mobile devices, it is critical that your website renders properly on mobile devices.
Gain Customers From Google Searches
During the pandemic, you need to make sure that your business is front and center on Google when a potential customer is searching for your type of business or service. With many other businesses scaling back on marketing budgets, now is a great time to jump past the competition. Optimizing your website for search engines is one of the most important items you can focus on for driving new customers. Developing content that your customers care about can have lasting benefits when it comes to improving your place on search engines like Google.
Establish or Grow Your Social Media Footprint
Social media has always been a valuable way to connect and engage with current and potential customers. It’s even more important during the COVID-19 pandemic. People are home, trying to stay occupied and often use social media like Facebook to do so. Take the time to create social media profiles for your business. If you have some already, great, now make sure you are keeping in touch with your contacts. You can be posting business updates, helpful resources, articles, and even the occasional meme! We all need a little laughter to lift the spirits.
The Takeaway
This too shall pass. If you can manage to hang in there and keep your business going, there are steps you can take to not only maintain, but actually grow. Conduct an audit of your website and social media presence and ask yourself if things could be better. I’m guessing the answer is emphatically “yes”!
If you’ve been putting off a web redesign or are interested in growing your business during the pandemic, contact the team at Dalton Digital for a free consultation. We wish you the best in health and in business, we’ll all get through this soon.







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The COVID-19 pandemic truly changed how businesses operate, and adapting quickly became the key to survival. I really liked the way this article highlights practical strategies for staying afloat during uncertain times. One approach that worked well for us was partnering with a Flathead Valley marketing agency to boost our online presence when foot traffic dropped. They helped us shift our focus to digital channels and connect with customers in new ways. It's amazing how the right marketing support can make a difference. Thanks for sharing these tips—they’re a great reminder to stay flexible and open to change.